Why Yelp Filters Business Reviews

Learn Why Yelp Filters Business Reviews – What to Look Out For

If you are a business owner, chances are you have encountered Yelp, a local-search service powered by a crowd-sourced review forum. Yelp is a powerful directory for local business owners which generates traffic and revenue for local business owners. The power of their Yelp success is backed by the backbone of their page is their customer reviews. Reviews are spread across 1 through 5 stars on Yelp and for many reasons, people can have their own say on what they have to say about their experience.

So the question is why does Yelp remove, or filter in their case, some of the reviews on business profiles.

The answer depends on many factors and from our experience, it has to do with more of the user than the actual business page.

Reason 1 –  Your Business Page May Not be Complete

Yes, this may sound simple enough. Actually filling out what Yelp recommends on your business page once you start it may help retain some reviews. When logging into your account, you have the option to add a business bio, business manager/owner bio, pictures of the business, service area, and more. Make sure all these fields are filled in and updated regularly. Also, when receiving reviews (either positive or negative) be sure to respond to them. Let Yelp (it’s tricky algorithm)  know you care!

Reason 2 – Your Yelp business page maybe receiving reviews from the same IP

A common practice many businesses have been taking part in the past and has failed is asking customers to leave you a review of your business on your internet’s IP address. Yelp has a complicated algorithm that tracks which IP’s have logged into your business manager portal. When Yelp sees the same IP leaving a review from your customers, it will almost always lead to a filtered unrecommended review. From our experience, this has been seen in many cases from dentists who offer specials and ask their clients to leave a review to leave a special promotion. This is commonly seen when a tablet is left out in front of the secretary’s desk and customers are asked to sign into Yelp and leave a review to an office promotion. This is a BIG NO-NO.

Reason 3 – Your Customers Maybe Writing Poor Yelp Reviews that Look Generic

The idea of writing reviews which are too short contain filer words without a detailed response, or are too negative or positive

Reason 4 – Your Customers Maybe Writing Reviews Which Violate Yelp’s Policy

A common practice many businesses have been taking part in the past and has failed is asking customers to leave you a review of your business on your internet’s IP address. Yelp has a complicated algorithm that tracks which IP’s have logged into your business manager portal. When Yelp sees the same IP leaving a review from your customers, it will almost always lead to a filtered unrecommended review. From our experience, this has been seen in many cases from dentists who offer specials and ask their clients to leave a review to leave a special promotion. This is commonly seen when a tablet is left out in front of the secretary’s desk and customers are asked to sign into Yelp and leave a review to an office promotion. This is a BIG NO-NO.

Reason 5 – Your Customer Could Have a Low Authority Account

A common practice many businesses have been taking part in the past and has failed is asking customers to leave you a review of your business on your internet’s IP address. Yelp has a complicated algorithm that tracks which IP’s have logged into your business manager portal. When Yelp sees the same IP leaving a review from your customers, it will almost always lead to a filtered unrecommended review. From our experience, this has been seen in many cases from dentists who offer specials and ask their clients to leave a review to leave a special promotion. This is commonly seen when a tablet is left out in front of the secretary’s desk and customers are asked to sign into Yelp and leave a review to an office promotion. This is a BIG NO-NO.

Reason 6- Yelp bases the number of how many reviews you can have based on a duration period

A common practice many businesses have been taking part in the past and has failed is asking customers to leave you a review of your business on your internet’s IP address. Yelp has a complicated algorithm that tracks which IP’s have logged into your business manager portal. When Yelp sees the same IP leaving a review from your customers, it will almost always lead to a filtered unrecommended review. From our experience, this has been seen in many cases from dentists who offer specials and ask their clients to leave a review to leave a special promotion. This is commonly seen when a tablet is left out in front of the secretary’s desk and customers are asked to sign into Yelp and leave a review to an office promotion. This is a BIG NO-NO.